Your personal information is completely safe at gains. This page clearly explains what data is collected, why it's collected, and how it's kept secure.
gains' commitment: Your data is held in trust by gains. We never sell it, share it unnecessarily, or use it for marketing without your consent.
gains gains believes your personal data belongs to you. You've granted gains permission to use it — and honouring that trust is gains' responsibility.
This privacy policy explains what data gains collects, how it is used, and how securely it is stored. By opening an account or using gains' services, you confirm that you have read and agree to this policy.
Gains' privacy policy has been developed in line with international standards — most notably the GDPR, one of the world's most stringent data protection frameworks. The full policy is available in Bengali for the convenience of our Bangladeshi users.
Gains only collects the information that's strictly necessary to operate its services. We don't ask for anything beyond that — because every piece of data you share is a responsibility gains takes seriously.
Gains never stores images of your national ID, your passport number, or your bank account PIN. Any documents required for identity verification are reviewed and then securely deleted once verification is complete.
Gains collects your data for three core reasons — to provide services, to ensure security, and to meet legal obligations. Your data is never used for any purpose beyond these.
Marketing Emails: To stop receiving promotional emails or SMS from gains, go to the "Notifications" section in your account settings and turn them off. You can also ask support to disable them on your behalf.
Gains protects your data through multiple layers of technical and procedural security. It goes well beyond encryption — the entire gains platform is built with your privacy and security in mind.
Every exchange of data between you and gains' servers is protected by 256-bit SSL encryption — the same technology used by international banks.
Data stored on gains servers is also encrypted. Even in the event of unauthorized server access, the data cannot be read — because the decryption key is stored in a separate location.
Your bKash or Nagad PIN, card number, and bank details are never stored on gains' servers. Every transaction is processed entirely within the secure systems of the relevant payment provider.
Only gains staff who genuinely need access to your data can view it. Every access is logged and reviewed on a regular basis.
Gains regularly commissions penetration testing by independent third-party cybersecurity experts. Any vulnerabilities identified are remediated immediately.
Gains automatically detects unusual login activity or transactions. If anything suspicious is flagged, you'll be alerted immediately via email or SMS.
Gains' servers are hosted in secure data centres and monitored around the clock. When it comes to data storage, gains follows three core principles: collect only what's necessary, store it encrypted, and delete it after a defined retention period.
Your password is never stored in plain text in gains' database. Instead, a one-way hashing method is used — meaning even gains staff cannot view your password. That's why gains support will never ask you for it.
Gains uses cookies on its website — as almost every website does. Cookies are small files stored in your browser that help make your experience smoother. gains uses four types of cookies.
To disable optional cookies, manage them through your browser settings. Please note that disabling essential cookies may prevent gains from functioning properly.
Your data belongs to you at gains. That means you have specific rights — and gains respects every one of them. To exercise any of these rights, get in touch with gains support.
Gains strictly does not collect data from or provide services to anyone under 18. If a minor attempts to open an account, gains will immediately delete all related data and cancel the account upon detection.
If a parent suspects their child is using gains, they should contact gains support immediately. gains will act promptly and securely delete any related information.
A Note for Parents: Always lock your device when you are logged in to gains. Enabling Two-Factor Authentication on your account ensures no one can gain access without your knowledge.
Gains does not retain your data longer than necessary. Data for active accounts is kept because it's essential to providing our service. Once an account is closed, the deletion process begins.
However, certain data must be retained for a specified period due to legal obligations — for example, transaction records are required by financial regulators to be kept for a defined number of years. No data is held beyond what these obligations require.
Gains reserves the right to update this privacy policy as needed. Members will be notified in advance via email or in-app notification. For significant changes, your renewed consent may be required before they take effect.
The latest version of this policy is always available on this page. The date of any update is shown at the top of the page. Continuing to use gains after an update constitutes acceptance of the revised policy.
Contact us: If you have any questions or concerns about our privacy policy, write to us at support@gains.wine or reach out via live chat. gains' privacy team responds within 48 hours.
Your data is never sold, never shared with third parties. Start with ৳500 via bKash — with a 100% match bonus.
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How gains Protects Your Privacy
Encryption is active at every stage — from transmission to storage.
Selling user data has no place in gains' business model — this is a matter of principle.
You have the right to view, correct, and delete your data — all of it.
Gains' privacy policy is written entirely in Bengali — no hidden English clauses.